This workshop is for anyone seeking ways to understand and improve their resilience at work. By promoting and enabling resilience, employees, teams and leaders are bettter able to stay productive, despite increasing demands to do more with less. They are better able to survive and thrive in the midst of constant change and uncertainty, maintain their physical and emotional wellbeing despite job pressures, and make performance sustainable over the longer term.

Content

• Personal Resilience Mapping: my resilience story

• Resilience: Definitions and it’s impact on sustainable performance

• The systemic nature of resilience: why multiple approaches and small wins matter most

• Personal and organisational factors linked to resilience

• Practical Tools include: Resilience Tank, Wheel of Life, importance of physical resilience, tolerations, getting things in perspective, workload management, toxic-nourishing relationships, choking under pressure

Team resilience has become business-critical as organisations seek ways to help staff stay productive in workplaces that are increasingly turbulent, complex and pressurised. As a leader, you have a significant impact on your team’s ability to be resilient and can promote, or detract from, their overall effectiveness. We will explore how team resilience differs from personal resilience, and work out what you need to do as the leader, to approach resilience systemically, develop scalable interventions, and grow - support resilience across your team. 

Content

• How Team and Personal Resilience differ

• The systemic nature of Team Resilience and the need for scalable interventions

• How Leaders promote or reduce their team’s resilience

• The “Resilience at Work Leader” Model and importance of role modelling resilience

• How to create space for discussion and planning around resilience in your team

• Determine what you need to do, as a leader, to support resilience in your team.

In the same way that a group of champions does not necessarily produce a champion team, a resilient group of people does not guarantee a resilient team. This workshop will provide delegates and teams with a framework to understand team resilience, explore their current team’s practices against this model, and identify a range of approaches to improve their teams working practices. Delegates or teams will explore their current situation against this model and construct a practical and effective resilience-building plan.

Content

• Introduction to Team Resilience, the systemic nature of Team Resilienceand the R@W (Resilience at Work) Model

• Exploring my team’s performance against the R@W model: what we currently do that helps foster team resilience

• Identifying key areas for intervention

• Formulating a resilience plan

• Identifying support /potential obstacles along the way

• Making the changes stick

Emotional Intelligence (EI) is a set of core skills that help us become better at managing ourselves and others is perhaps the greatest differentiator between being a good leader or worker and being a great one. It is essential for all the relationships we have – be it colleagues, friends, family or partners. This workshop covers the fundamental competencies within EI but will focus primarily on the key skills of self-awareness, self-regulation, and coping intelligently and successfully within a VUCA world.

Content

• What is Emotional Intelligence?

• Self-Awareness via Emotional Granularity, the Feelings Wheel, and Labelling

• Self-Regulation strategies via Priming the Brain, and Resetting your Mindset

• EI & Home Working: Routines, Boundaries & Transitions

• Neuroscience and EI: using the SCARE model

• Empathy, Influence, Networks and Emotional Intelligence

• Practical EI tools to help you focus, access a performance state, express yourself more fully and understand others