This workshop will help managers increase their focus and capacity to coach someone fast as part of and not in addition to the work they already do. It will help busy managers to become more coach-like, so they can say less, ask more and change the way they lead by embedding coaching as a daily habit as opposed to it being a one-off and more formal event. Delegates will learn a simple to use, immediately applicable coaching approach that works in 10 minutes or less. They will practice using it on a real issue they face.

Content

• Why coaching does and doesn’t work

• The principles of Real-World coaching: Be Lazy, Curious, and Often

• Coaching Moments: Get clear on the central challenge, Create Options and Possibilities to solve the problem, and Spark Action

• How tostart and end ANY coaching conversation

• The only 7 questions you need

Reviewing a Performance, Experience, or Piece of Work

People learn, grow, and improve exponentially when they are able, are given the opportunity, and are motivated, to effectively reflect on their practice and performance. This leads to powerful learning, skill development, adaptability, and confidence. It is also a key component of emotional intelligence. Neuroscientific research has shown how  our brains react to ‘feedback’ by initially going into – and sometimes staying in - a threat response. Managers who can guide this response towards growth, who help people skilfully reflect and learn after an experience or incident - dramatically improve their team’s capability and capacity. People feel more valued, and engaged with the work they do, and are more proactive towards the challenges and opportunities they face.

Content

• Why feedbackdoes and doesn’t work

• The Neuroscience of Feedback and Reviews. Stop Giving and Start asking for feedback:

• Psychological Safety and the SCARE model. How our brains react to and can perceive feedback as ‘threat’.

• How to elicit and use a growth mindset when reviewing performance and to encourage reflection

• Introduction to the Reflective Feedback Conversation model for in-depth reviews or debriefing a piece-of-work, event, or incident.

This workshop is for managers or coaches who wish to learn a process for helping team-members who have a belief or a persistent way of behaving that is holding them back and stopping them from being as successful as they wish to be. Delegates will learn to coach others to reframe unhelpful beliefs, explore one area, and take away one key thing to implement to make a significant difference to their future effectiveness.

Content:

• Our Minds and Noise: How perceptions affect performance
  False Assumptions, False priorities, and Limiting beliefs

• The Coaching Process for Belief Change

• Reframing and Choosing Habits

• Giving Up: How to Tackle the Tough Moments

• Accountability Plan

This workshop will help people to develop a deeper understanding of the importance of feedback in the workplace and provide delegates with a range of strategies to both give and receive feedback on any topic.

Delegates will explore those situations where they find feedback either personally challenging to give, or to receive. They will learn how to prepare for these conversations, provide specific feedback, encourage reflection, manage emotional responses, keep the conversation on track and ultimately improve dialogue and the relationship.

During the workshop, delegates will be expected to give feedback to and receive feedback from each other.

Content:

• Explain the role and purpose of feedback

• Use a behaviour-based feedback model to give meaningful, helpful and targeted feedback

• The Neuroscience of Feedback and Reviews. Stop Giving and Start asking for feedback:

• Be better able to receive feedback, even if it is unskilfully delivered by another

• Create the conditions where open conversations can happen, and know how to both design in and maintain safety in difficult feedback conversations

This course is for coaches, managers, and leaders who wish to learn and apply three tools to better inform and increase the impact of their personal leadership or to enhance their coaching ability. Delegates will practice and explore two key problem-solving techniques used by exceptional leaders and coaches as well as learning the secrets that international sports teams practice to stop their brains choking when under pressure.

Content

• Using our Inner Mentors

• Exploring my leadership strengths and weaknesses through Logical Levels

• Red Head – Blue Head and the All Blacks: calmness under pressure